This is the typical Fast Track Solar Blinds & Shutters™ transaction from start to finish.
We hope this information will help you make the best choice for your home. If you have any questions or concerns don’t hesitate to call. One of our courteous staff will be happy to help.
Call our office to set up an appointment for us to come out to your home and give you a free on site written estimate.We generally run our estimates Monday through Saturday from 10 – 7 and we set the appointments on the hour. Please give us a good contact number for you so we may call you if we are going to be late for this appointment. At the time of your appointment one of our representatives will come to your house and look at the windows you are interested in to give you a written quote.All of our estimators also measure and install so they will be able to answer any specific questions and fully explain how the screens are to be installed on your windows. They will show you our color selections and answer any questions you may have about solar screens and our company. If you are unsure of whether you would like the solar screens on certain windows, just have us measure them as well, that will save you time later if you decide to get them at a later date.
Once we have given you the estimate and you have decided to order from Fast Track Solar, you just need a bit of information to make your ordering process easier.Just look at your estimate and find the representative’s name on it. It is usually printed underneath your name and address on the top left hand side, or signed at the bottom right.We also need the date from the top right hand side along with your name. This is how we file the estimates, by the rep’s name, date and your name. One of our friendly office staff will then pull your file to get your order placed. You now just need to tell us what part of the estimate you would like to get at this time (i.e. just the front with grid work and the left side without) along with the color of screen you have selected (click here to go to the color selections) and percentage, 80% or 90%. That’s all you need!
Once your order has been placed, we will check your file to see if we need to come back to your home to get the detailed measurements. Since all of what we do is custom, we may not have been able to get the detailed build measurements for your screens. If we have to come back to get these, however, you do not need to home for us to do this. We do everything on the outside and we do not wish to trouble you with taking time off of work so we will just come and get the measurements within a couple of days of you ordering.This measuring will in no way affect the price of your solar screens, unless you added more windows at the time you placed the order.When we have all the build measurements we put your order in the warehouse to be built. We date your file according to the day you placed the order, so even if we are late in measuring your windows, it will be pushed to the front of the line to be built with all of the other orders placed on that date.
As soon as your screens are built they will be put in the rotation to get installed. Normally we install the solar screens within one to four days of being built. Again, we do not wish to trouble you with the 8 to 5 window that other service companies give, so you do not need to be at home for us to install your solar screens. We only need to have access to your windows, in cases where the customer has a locked gate or dog, we will call them the night before to let them know we will be out the next day to install their solar screens the following day.We are not able to call everyone, we install hundreds of screens a day and it would require hours of calling if we were to call everyone. And we are not able to give an exact time of installation, the installers map their routes out the morning of the install and we take the time to ensure that every job is done right and it’s difficult to judge how long we will take on each job. So we won’t set a time for installation but we make sure we get everything done right the first time we are out at your house.